All our instructors when recruited, have to meet our minimum outdoor qualifications and appropriate experience requirement, which includes, Summer Mountain Leader Award, Single Pitch Climbing Award and BCU Kayak/Canoe Coaching and Technical qualifications.
Many have achieved higher outdoor technical qualifications such as Winter Mountain Leader Award or higher level BCU awards. Not only do our instructors have technical outdoor skills but they also undergo training in the facilitation of our courses and many hold a degree in Outdoor Studies, teaching or coaching qualification. In addition to a variety of National Governing Body qualifications and they all hold current First Aid qualifications.
Group instructors and trainers work 1:12 for the duration of the course and where required for the activity 1:6. Before staff can drive mini buses, they must hold relevant licenses, approved by centre management and undergo ongoing driver awareness training.
Instructors are expected to maintain or increase their qualifications, competence, levels of responsibility and positive influence. The Continuous Professional Development of instructors is key to enhancing the quality of delivery of our courses and all instructors have dedicated training days allocated to them across the year, to achieve their next CPD goal. Senior management spend time in the field with every instructor.
All instructors undergo regular Safeguarding Training and enhanced DBS checks before working with groups.